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Returns

Due to the personal nature of these products Opinicus Soaps is not able to make exchanges or refunds in any case except severe allergy or product defect.  If such occurs please return the product to us via a tracked carrier (UPS, FedEx or USPS with tracking selected) and we will work with you to replace with same product in case of defect or issue store credit and work with you to find an alternative product in case of allergy.

Please note: Allergic reactions are extremely rare to these products  but certain people can have reactions to natural scents or other natural ingredients such as lanolin and if you feel you may have issues with even natural scents we recommend that you first try unscented products.  We urge that you immediately discontinue use and contact us if any discomfort occurs due to use of these products.

Irregularities in surface,cut and coloration are part of the charm of handmade products and are not considered defects. 
Our lotions are guaranteed fresh for six months after purchase and usually last as long as 18-24 months if cared for properly (kept in a cooler dry place out of direct sunlight and below 78 F). 
Our soaps if cared for by being left in a drained area (not in a puddle of water) will last a long time. They can start to dissolve if left in standing water due to the lack of chemical stabilizers but if taken care of will last weeks if not months. (no refunds for soaps left in standing water will be issued)